Delivery Information

At Bouquet World Florist, we understand that timely delivery is essential when sending flowers. We're committed to delivering your beautiful arrangements fresh and on time.

Delivery Areas

We currently provide delivery services throughout the Kuala Lumpur area and surrounding regions. Please contact us to confirm if we deliver to your specific location.

Delivery Times

Same-Day Delivery: Available for orders placed before 2:00 PM (subject to availability and delivery location)

Next-Day Delivery: Orders placed after 2:00 PM will be delivered the next business day

Scheduled Delivery: You can select a specific delivery date during checkout for future occasions

Delivery Hours

Monday - Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 4:00 PM
Public Holidays: Limited delivery (please contact us in advance)

Delivery Fees

Delivery fees vary based on location and order size. The delivery charge will be calculated at checkout based on your delivery address.

Special Delivery Instructions

During checkout, you can provide special delivery instructions such as gate codes, preferred delivery times, or specific placement requests. Our delivery team will do their best to accommodate your needs.

Recipient Not Available

If the recipient is not available at the time of delivery, our team will:

• Contact the recipient via phone
• Leave the flowers in a safe, shaded location if authorized
• Arrange an alternative delivery time
• Contact you for further instructions

Flower Freshness Guarantee

All flowers are delivered fresh and in excellent condition. If you have any concerns about your delivery, please contact us within 24 hours and we'll make it right.

Large Orders & Events

For weddings, corporate events, or large orders requiring specific delivery times, please contact us at least 2-3 weeks in advance to ensure availability and proper scheduling.